Ecommerce operations, connected

Your AI
Ecommerce Manager

Monitor advertising, inventory, listings, returns, pricing, reconciliation and growth from one connected intelligence system.

Ecom Assistance watches your Amazon business every night, finds problems and opportunities, automates the routine work and brings the important decisions to you.

500+ Amazon seller accounts·Amazon SPN partner·15+ years of marketplace operations
The same system runs our managed accounts every night.
Stockout risk Example
3 products need attention
Returns
Unusual increase detected
Approvals
2 actions waiting for you
15+ YEARSMarketplace operating experience
CODE-FIRSTReliable automation before AI
CONNECTEDOne system across operations
MEASURABLEEvery action and its outcome tracked
The problem

Your ecommerce business shouldn't be managed from 10 different dashboards

Advertising knows your campaigns
Inventory knows your stock
Returns know what customers dislike
Listings know how products are presented
Payments know where money moved

When these systems operate separately, the important decisions fall between them. Ecom Assistance connects the signals so every decision considers the whole business.

Signals inADSINVENTORYRETURNSLISTINGSPRICINGPAYMENTS
ECOM ASSISTANCECommerce intelligence
Where you see and approve itDASHBOARDAnalysis, suggestions, controlsWHATSAPPAlerts and one-tap approvalsYOUR OWN AIClaude or ChatGPT via MCPEMAILNightly and monthly reportsAMAZONApproved actions deployed

One brain, many doors. Read the analysis on your dashboard, approve actions on WhatsApp, ask questions from your own AI assistant through MCP, get reports by email - and every approved action lands on Amazon with its result tracked.

How it works

From marketplace data to measurable action

A continuous loop that runs every night on your account. Learning feeds the next observation, so it never ends at the last step.

01OBSERVE

Orders, listings, ads, stock, returns, settlements and search data are collected from Amazon's own reports.

02UNDERSTAND

Code, rules, algorithms and selective AI work out what is actually happening and why.

03DECIDE

Cross-module intelligence picks the response that suits the whole business, not one metric.

04ACT

Routine actions run automatically under rules you switched on. Important decisions are brought to you for approval.

05MEASURE

Every action is logged and graded after 14 and 28 days against what happened next.

06LEARN

Measured outcomes tune the next round of decisions on your account.

Connected intelligence

One decision. Every relevant signal.

A real situation from a managed account. An advertising tool alone would have scaled the spend.

Advertising intelligence Example
ACoS 18%
ROAS Strong
Conversion Strong
RecommendationIncrease advertising budget
+
Inventory intelligence
Stock remaining 8 days
Restock intelligence
Replenishment ETA 19 days
=
Ecom Assistance decision

Do not scale yet

Inventory is likely to run out before replenishment arrives. Advertising is held at a controlled level until stock availability improves.

Bids and budgets stay stock-aware every night
Restock order quantity raised to cover the demand
Scale-up queued for the day stock lands

"Individual tools optimise metrics. Connected intelligence optimises the business."

Capabilities

One manager. Specialised intelligence behind it.

Not nine products. Nine specialist systems sharing one set of data and one set of decisions, on Amazon India today.

Live

Advertising Intelligence

Bids, budgets, placements, negatives and search-term harvesting reviewed every night. Every change logged and reversible. Stock-aware by design.

Live

Inventory Intelligence

Stock position across FBA, Merchant and Flex, stranded and out-of-stock listings fixed automatically, stock alerts to your WhatsApp with a one-tap add-stock link.

Live

Restock Intelligence

Demand forecasts corrected for stockouts and seasonality, reorder quantities with lead-time cover, safety stock and case-pack rounding.

Live

Listing Intelligence

Nightly Listing Health on every in-stock item - missing sidebar filters, thin backend keywords, image gaps - fixed from your own listing data, the rest asked of you in one page.

Live

Returns Intelligence

Why items come back - by product and by reason, courier RTO separated from real customer returns - so you fix the cause instead of absorbing the cost.

Live

Price Intelligence

Daily price checks against competitors and the Buy Box, suggestions deployed to Amazon under your consent, every deployed price confirmed back from Amazon.

Live

Payments & Reconciliation

FBA fee and dimension overcharges, lost and damaged units, removals and SAFE-T claims found before the claim window closes, with monthly P&L and GST workbooks.

Live

Review Requests

Amazon's official Request-a-Review sent on every eligible order at the right moment. Cancelled, returned and refunded orders skipped automatically. Fully Amazon-compliant.

Coming soon

Creative Intelligence

Turns product and customer insight into listing images and story videos that keep the real product exact.

Amazon India today. Flipkart and Myntra coming soon.

Profit intelligence

Optimise the business, not just the metric

REVENUE
minusMARKETPLACE FEES
minusADVERTISING
minusRETURNS
minusFULFILMENT
minusPRODUCT COST
= CONTRIBUTION PROFIT

Built from your settlement data every month, SKU by SKU, so decisions can be judged on what is left - not on one metric in isolation.

  • Great ROAS does not always mean great profit.
  • Strong sales do not help if inventory is about to run out.
  • Low pricing does not help if the contribution disappears.
Business audit

Find out where your Amazon business is losing money

Connect your Seller Central in one click and the system analyses the areas that matter most, then keeps watching them every night.

Advertising waste
Inventory risk
Restock requirements
Return problems
Listing opportunities
Pricing opportunities
Reconciliation discrepancies
Account risks

Create your login, connect Seller Central, and your first account analysis arrives within minutes - before you pay anything. Subscribe only when you want the system to act on it.

Example business auditDemo data
AdvertisingPotential waste detected in 2 campaignsReview
Inventory4 stock risks identifiedAct
Returns2 unusual patterns detectedWatch
Listings7 optimisation opportunitiesAuto-fix
ReconciliationPotential discrepancy identifiedClaim
Pricing3 items below Buy Box, 1 above marketSuggest
Illustrative layout. Figures on your audit come from your own account.
Measured value

See what the system is actually doing for your business

No vanity metrics. Your dashboard shows the categories of value we track on your account, each labelled by how sure we are.

Money recovered
₹ claims paid
Measured
Ad spend optimised
₹ waste cut
Measured
Stockout risks
items flagged
Estimated
Return issues
patterns found
Estimated
Pricing opportunities
prices deployed
Measured
Listings fixed
fields and images
Measured
Actions completed
logged nightly
Measured
Approvals waiting
your decisions
Potential
Measured - confirmed by Amazon data after the actionEstimated - calculated from your account's historyPotential - opportunity not yet acted on

We distinguish measured results from estimated impact and potential opportunities, so you always know which number is real money.

Operating model

From manual marketplace management to continuous operations

Without Ecom Assistance

  • Multiple dashboards
  • Manual Excel reports
  • Problems discovered late
  • Team checking accounts by hand
  • Separate advertising and inventory decisions
  • Repeated routine work
  • Reactive management

With Ecom Assistance

  • Connected marketplace intelligence
  • Continuous nightly monitoring
  • Automatic issue detection
  • Cross-module decisions
  • Automated routine operations
  • Approval for important actions
  • Measured outcomes
Control

Automation without giving up control

Every automation is switched on by you, once, on a consent page we send by email and WhatsApp. Each one carries a risk level that decides how it behaves.

LOW RISK
Runs automaticallyReview requests, listing fixes from your own data, stock alerts, stranded-listing repair.
YOUR SWITCH
Automatic once you turn it onBid and budget changes, negative keywords, price deployment, merchant stock top-ups.
APPROVAL
Waits for your yesNew campaigns, product-type changes, removals, anything that cannot be undone.

Approvals today happen on your dashboard and by email. Approve and reject by WhatsApp reply is being added.

STOCK ALERTExample
Product ASIN B0XXXXXXXX
Inventory remaining 11 days
Replenishment ETA 21 days
Recommended: reduce this item's ad budget by 25% until stock landsReason: avoid a stockout while ads are still driving demand
APPROVEREJECTDETAILS
Why it is reliable

Built on ecommerce logic. Not just AI prompts.

MARKETPLACE DATAAmazon reports and APIs
↓
DETERMINISTIC CODEsame input, same answer
↓
ECOMMERCE RULES15 years of operating playbook
↓
ALGORITHMSforecasting, pacing, outcome grading
↓
SELECTIVE AIlanguage and creative only
↓
HUMAN APPROVAL WHEN REQUIREDyou

We use normal software, marketplace rules and algorithms wherever the answer can be calculated reliably. AI is used selectively where language understanding or creative generation adds value.

More predictable
More explainable
More scalable
Lower AI dependency
Every change logged
Every change reversible
Security and consent

Your account stays yours

Amazon's own consent screenYou authorise us through Seller Central. We never see or store your password.
Revoke any timeRemove the authorisation in Seller Central and access ends immediately.
One-time consent per automationNothing changes on your account until you switch it on. Every switch is recorded.
Data kept in IndiaHosted on AWS Mumbai, encrypted backups, no third-party sharing.
Pricing

One plan. The whole system.

Every capability included. Billed monthly, cancel any time. No free trial, no refunds on months already paid - we would rather keep the price low.

AI ECOMMERCE MANAGER
Up to 20,000 orders a month
₹9,999 + GST / month
₹11,798.82 billed with GST · UPI Autopay, card or netbanking e-mandate
India pricing
Price revises to ₹11,999 from 1 Jan 2027 and ₹14,999 from 1 Apr 2027 for new subscriptions. Subscribers keep their joining price for 12 months.
  • Advertising, inventory, restock, listing, returns, price, payments and review intelligence
  • Nightly runs on your account with every action logged and reversible
  • First account analysis within minutes of connecting, task list on your dashboard
  • Consent-controlled automation with risk levels per tool
  • Monthly performance report, P&L and GST workbooks, WhatsApp alerts
  • One Amazon seller account per subscription
Connect and see my analysis first →

No payment until you choose to switch automations on. Under 2,000 orders a month? See Review Automation plans

< ₹1 per order at full volume

Compare: one operations person costs ₹25,000-30,000 a month and watches one thing at a time.

Above 20,000 orders a month?

Multiple accounts, agency or enterprise volume - talk to us.

Contact us →

Prefer it fully managed?

Our team runs the account for you on the same system. Brand Starter and Brand Growth packages.

Managed services →
Sellers on Google

Trusted by sellers who have been through it

★★★★★4.8on Google · 30+ reviews
NS
N SinghMay 2023 · Google
★★★★★

“They are honest. What I realised is these people are very honest and they give you the right and exact information you need. I contacted them for a suspended account and they solved my problem in a matter of one hour. I was so hopeless and had a bad experience with one company that took my money and then blocked my number, but these people are very understanding and cooperative. HIGHLY RECOMMENDED.”

RL
Ramesh LalwaniMay 2020 · Google
★★★★★

“I was really in trouble when I saw Amazon had suspended my account, but these guys are very professional and knowledgeable to handle the case and resolved the issue. Good support, highly recommended service.”

AT
Aditya ThakkarNov 2019 · Google
★★★★★

“Pleasure to do business with this team. Team is very knowledgeable and have always solved the challenges my business faced. I highly recommend their services.”

PG
Priya GaudNov 2019 · Google
★★★★★

“Was having a hard time getting my account activated. Excellent work by them - account got reinstated in the first POA they sent. Highly recommended.”

CP
Chirag PanchalNov 2019 · Google
★★★★★

“Nice, better and best in knowledge. Best in class, prompt in reply. My business is running smoothly after your services. HIGHLY recommend their services.”

LA
Limbesh AalAug 2026 · Google
★★★★★

“Mr. Vivek Shah has a deep knowledge of Amazon and product business.”

Read all reviews on Google →

Brands we have worked with, from India, USA, UK, France, Belgium, Canada and Taiwan

AWESOME SleepUSACUPIDIndiaMarrakeshUSAStagTaiwanTorlenCanadaNutraboxIndiaGeo FreshIndiaLotus BiscoffBelgiumThe Golden BeardIndiaTabascoUSAFruitaliteIndiaTwiningsUKDenmanUKBaBylissFranceBoCottonFranceIncolorIndiaFabsoukIndiaIce GateIndiaBreakthroughIndiaFriegoIndia+ 480 more
Questions

Before you connect

No. Nothing runs until you switch it on, on a consent page sent to you after connecting. Low-risk work runs automatically once enabled, higher-risk changes wait for your approval, and everything that cannot be undone is never automatic.

You authorise us through Amazon's own consent screen. We never see or store your Seller Central password, and you can revoke access from Seller Central at any time.

Not of the automation. You can connect and read your account analysis and every suggestion free, for as long as you like. The system acts on your account - deploys, switches, nightly runs - only on a paid plan.

Orders synced from your Amazon account in a calendar month. If you outgrow the plan we tell you seven days in advance and move you to a custom plan.

Amazon India today. Flipkart and Myntra are coming soon. Our managed services already cover Amazon, Flipkart, JioMart and Myntra.

Yes, from inside the app. Billing stops at the next cycle and there is no lock-in. Months already paid are not refunded.

Those tools each optimise one metric. This system shares one set of data across advertising, stock, listings, pricing, returns and payments, so a decision in one area knows what is happening in the others - and every action is measured afterwards.

Let the system start watching your account tonight

Connect in one click. Your first analysis arrives in minutes, free. Subscribe when you want the system to act on it.

Ecom Assistance® · Managed by InStyle

Headquarters

B-1806, 18th Floor, Navratna Corporate Park,
Iskon Ambli Road, Ahmedabad, Gujarat 380058, India

© 2026 Ecom Assistance®. All rights reserved.Amazon SPN partner · Built for ecommerce sellers