Get Your Account Back
With a Professional POA
A poorly written Plan of Action is the #1 reason reinstatement appeals fail. Our Amazon ATES-certified experts craft customised, Amazon-compliant POAs that address root causes — not just symptoms — giving your appeal the best chance of success.
What Type of Suspension?
Different suspension reasons require completely different POA strategies. Our team knows the exact approach Amazon expects for each type.
Policy Violations
Account suspended for violating Amazon's seller policies. Requires a detailed root cause analysis showing you understand the violation and have implemented corrective actions.
Performance Metrics
Suspended due to high Order Defect Rate, Late Shipment Rate, or Pre-Fulfilment Cancellation Rate. Requires process improvement evidence and corrective actions.
Verification & Identity
Account deactivated due to identity verification issues, address verification, or document requirements. Needs proper documentation and explanation.
How We Get Your Account Back
Free Case Review
Share your suspension notice with us on WhatsApp. We analyse the reason, account history, and previous appeals (if any) — free of charge.
Root Cause Analysis
Our Amazon-certified team identifies the exact root cause Amazon wants acknowledged — the most critical part of any successful POA.
POA Crafting
We write a structured, professional Plan of Action in Amazon's preferred format — acknowledging the issue, corrective steps, and preventive measures.
Submit & Follow-Up
We guide you on how to submit the appeal correctly. If Amazon requests additional information, we help you respond promptly and accurately.
What Makes a Winning POA?
Amazon's seller performance team reviews hundreds of appeals daily. They look for very specific elements that show you truly understand what went wrong and that it won't happen again.
Honest Root Cause Identification
Amazon wants you to acknowledge the real issue — not make excuses. A POA that deflects blame almost always fails on the first review.
Specific, Measurable Corrective Actions
Vague promises like "I will improve" are rejected. Amazon needs to see exactly what you've already done — new processes, supplier changes, listing audits, etc.
Preventive Measures Going Forward
Show Amazon you have systems in place to prevent recurrence — SOPs, monitoring schedules, supplier qualification processes.
Professional, Concise Language
Overly emotional or lengthy POAs reduce success rates. Amazon reviewers prefer clear, factual, structured responses with no fluff.
✅ Do This
❌ Avoid This
Choose Your POA Plan
First-time suspension? Simple case? Or a complex situation with multiple violations? We have a plan for both.
Standard Reinstatement
For first-time suspensions with a single, clearly defined violation reason
Premium Reinstatement
For complex suspensions, repeat violations, or cases where previous appeals have failed
Free First Consultation — Always
Before you pay anything, WhatsApp us your suspension notice. We'll review it, tell you what type of POA is needed, and give you an honest assessment of your chances of reinstatement — completely free. No obligation.
Sellers We've Helped Reinstate
"My account was suspended for inauthentic product complaints. I had tried writing the POA myself twice and both were rejected. Ecom Assistance took one look at my suspension notice, explained exactly what was missing, and got me reinstated in 4 days."
"Account deactivated due to high ODR after a logistics partner issue. Vivek's team understood the problem immediately, wrote a POA that explained our process improvements clearly, and Amazon reinstated us within a week. Absolutely worth every rupee."
"Had a related account flag which is one of the hardest to overturn. The team at Ecom Assistance knew exactly what documentation to provide and how to structure the response. Account reinstated in 10 days. Professional service, highly recommend."
Reinstatement Questions
Every Day Suspended is
Lost Revenue
Don't let a suspension sit without action. WhatsApp us your suspension notice right now — our experts will review it and tell you exactly what to do, free of charge.
Free consultation · No obligation · Response within 2 hours